|
Quickstart well pump analysis-online
(Form to start well pump analysis)
*Note, use "Tab" key to go from one field to
another. Hitting "Return" will cause form to
sent to Synergy Tech. prematurely.
Procedure:
1)
Please
fill in all pertinent information (Please
use
English only).
Date of
Loss
Claim
Number
Age of Pump
Motor Make/Model
Adjuster: First
Name Last
Name
Position
Company
Address
City
State
Zip
Code Business Phone #
Extension Fax
# E-mail Address
Insured:
First
Name Last
Name
Address
City
State
Zip
Code
Phone #
2.
Identify other items damaged (ie.
pump control box,
home appliances, structural damage, trees, etc. (Based
on your conversation with insured). Ship other items,
such as control box to Synergy Technologies for analysis.
Enter "none" if no
other damage occurred.
Entry must be made to start analysis. Fax any
pump installer/service data sheets showing any
readings
or observations on damaged pump
to 262-377-1974.
(write claim number on sheets).
3. Choose desired method for pickup from
pull-down menu below: Entry must be made to
start analysis.
Only the picks that include the Quickpickup feature
will trigger a box to be sent by Synergy Tech.
*If "Quickpickup" method is to be used to pick up
from the insured's residence, notify the insured that a
box will be arriving soon and that the pump needs to be
placed in the box and shipped to Synergy Technologies
immediately.
Confirm phone number of insured has been
entered, in
case we have to contact insured for whatever
reason.
.
If pump is to be delivered to Synergy Technologies, deliver or
ship the pump prepaid (along with control box, if
damaged
- packed so as to prevent damage) via carrier to:
Synergy Technologies
N144 W6466 Pioneer Rd.
Cedarburg, WI 53012
Email: leslie@synergytech.net
Call Leslie Troedel at 262-546-0032 to discuss, if needed.
.
If pump is outside the contiguous United States, there may be
additional charges. Call or email Leslie Troedel for this information.
4. Advise alternate location of pickup below, if different than
insured's residence. *Notify someone at the pickup location
that a box will be arriving and that the pump needs to be
placed in the box and shipped to Synergy Technologies
immediately. Provide phone number of pickup location.
Also, include directions if Synergy Technologies is picking
up pump (additional expense). Synergy
Technologies will
pick up only in the Milwaukee/Metro area.
5.
Pick from the following three choices:
-
Non-destructive
test with full written report.
-
Non-destructive
test with verbal or condensed email report.
-
Destructive
test with full written report.
Non-destructive (separation only) means that only the
pump wet end will be separated from the motor for testing. When
this separation is done, the pump and motor can be
reassembled to be
reasonably the same as the received condition.
Destructive testing means that the motor or pump may be
taken apart such that it may not be able to be reassembled
to the received condition. We can sometimes get more
information if we do destructive testing, you and
the insured forfeit the ability to re-inspect the pump/motor
in the as-received condition. If you choose this option, you
are responsible for getting the insured's approval for this.
(These choices can be changed during the analysis, if a written
report and/or destructive testing is required by contacting
Synergy Technologies and making a request. The manufacturer
can also be invited by you to the destructive testing, although
there may be additional costs)
Entry must be made to start analysis.
6. Print this form for your records.
7. Submit this form to Synergy Technologies by clicking
the "Submit" button
below (Clicking the submit button
indicates that client understands that Synergy Technologies
will discard pump 30 days after date of email report sent
to client. Client is responsible to advise Synergy Technologies
(within 30 days of email report) if pump
is to be returned
to insured .
8. If pump is to be returned after analysis, please advise
address to which pump is to be shipped. Do not submit P.O.
Box, as UPS or other carriers will not deliver to a P.O. Box.
The cost for returning a pump is $30.
The pump will then be tested and an email report sent
within 5 business days after the pump has been received.
Also, please let us know how you found out about our service by
choosing one from the menu below:
Entry must be made to start analysis.
If you choose "Other", please let us know how:
Print out this form, for your records.
Look for a an email response from us within one business
day (regarding the box being sent). If you do not receive an
email within 1 day, please call Leslie to see if there
were any internet problems with this form.
After the
job has been entered and the box has been sent, you can track your
box or well pump by clicking the UPS Tracking link below and inputting
either tracking number sent to you by Synergy Technologies. This link is found on the "Start Analysis" and
"Lightening Analysis" web pages.
http://www.ups.com/tracking/tracking.html
|