Quickstart well pump analysis-online

      (Form to start well pump analysis)

 

   *Note, use "Tab" key to go from one field to

   another. Hitting "Return" will cause form to

   sent to Synergy Tech. prematurely.

Procedure: 

 

1) Please fill in all pertinent information (Please

use English only).

    Date of Loss

    Claim Number               

    Age of Pump

    Motor Make/Model

 

   Adjuster: First Name             Last Name                           

    

           Position                           Company

  

                           Address                                              

    

                              City                                        State

    

                 Zip Code              Business Phone #

    

  Extension            Fax #                       E-mail Address

           

 

    Insured:  First Name                Last Name                          

      

                           Address                                                               

   

                              City                                         State

      

           Zip Code                               Phone #

   

 

      2. Identify other items damaged (ie. pump control box,

      home appliances, structural damage, trees, etc. (Based

      on your conversation with insured). Ship other items, 

      such as control box to Synergy Technologies for analysis.

      Enter "none" if no other damage occurred. 

      Entry must be made to start analysis. Fax any 

      pump installer/service data sheets showing any readings

      or observations on damaged pump to 262-377-1974. 

      (write claim number on sheets).

    

              

    3. Choose desired method for pickup from 

        pull-down menu below: Entry must be made to

      start analysis.

      

      Only the picks that include the Quickpickup feature 

          will trigger a box to be sent by Synergy Tech.

  

    

     *If "Quickpickup" method is to be used to pick up 

     from the insured's residence, notify the insured that a 

     box will be arriving soon and that the pump needs to be 

     placed in the box and shipped to Synergy Technologies 

     immediately. Confirm phone number of insured has been

     entered, in case we have to contact insured for whatever

     reason.

.

     If pump is to be delivered to Synergy Technologies, deliver or

    ship the pump prepaid (along with control box, if 

    damaged - packed so as to prevent damage) via carrier to:   

 

                              Synergy Technologies 

                              N144 W6466 Pioneer Rd.

                              Cedarburg, WI  53012

                              Email: leslie@synergytech.net

 

     Call Leslie Troedel at 262-546-0032 to discuss, if needed. 

    

.    If pump is outside the contiguous United States, there may be

     additional charges. Call or email Leslie Troedel for this information.

    

     4.  Advise alternate location of pickup below, if different than 

     insured's residence. *Notify someone at the pickup location 

     that a box will be arriving and that the pump needs to be 

     placed in the box and shipped to Synergy Technologies

     immediately. Provide phone number of pickup location. 

     Also, include directions if Synergy Technologies is picking

     up pump (additional expense). Synergy Technologies will 

     pick up only in the Milwaukee/Metro area.

    

 

    5.  Pick from the following three choices:

  • Non-destructive test with full written report.

  • Non-destructive test with verbal or condensed email report.

  • Destructive test with full written report.

        Non-destructive (separation only) means that only the 

    pump wet end will be separated from the motor for testing. When 

    this separation is done, the pump and motor can be 

    reassembled to be reasonably the same as the received condition.

        Destructive testing means that the motor or pump may be

    taken apart such that it may not be able to be reassembled

    to the received condition. We can sometimes get more

    information if we do destructive testing, you and

    the insured forfeit the ability to re-inspect the pump/motor

    in the as-received condition. If you choose this option, you

    are responsible for getting the insured's approval for this.

        (These choices can be changed during the analysis, if a written 

        report and/or destructive testing is required by contacting 

        Synergy Technologies and making a request. The manufacturer

        can also be invited by you to the destructive testing, although

        there may be additional costs)

 

        Entry must be made to start analysis.    

   

    6. Print this form for your records.

 

    7. Submit this form to Synergy Technologies by clicking

    the "Submit" button below (Clicking the submit button

    indicates that client understands that Synergy Technologies 

    will discard pump 30 days after date of email report sent 

    to client. Client is responsible to advise Synergy Technologies 

    (within 30 days of email report) if pump is to be returned 

    to insured .

  

    8. If pump is to be returned after analysis, please advise 

    address to which pump is to be shipped. Do not submit P.O.

    Box, as UPS or other carriers will not deliver to a P.O. Box.

    The cost for returning a pump is $30.

   

 

    The pump will then be tested and an email report sent 

    within 5 business days after the pump has been received.

 

   Also, please let us know how you found out about our service by

   choosing one from the menu below:  

   Entry must be made to start analysis.   

 

   If you choose "Other", please let us know how:

   

   Print out this form, for your records. 

 

   Look for a an email response from us within one business 

   day (regarding the box being sent). If you do not receive an

   email within 1 day, please call Leslie to see if there 

   were any internet problems with this form.

                               

 After the job has been entered and the box has been sent, you can track your box or well pump by clicking the UPS Tracking link below and inputting either tracking number sent to you by Synergy Technologies. This link is found on the "Start Analysis" and "Lightening Analysis" web pages.

http://www.ups.com/tracking/tracking.html